Terms and Conditions

  1. Betzillo

1.1 Betzillo is licensed and regulated by the Government of Curaçao. 

  1. IMPORTANT NOTICE

2.1 By registering on Betzillo (the “Website”), you enter into a contract with Betzillo Limited, and agree to be bound by (i) these Terms and Conditions; (ii) our Privacy Policy; (iii) our Cookies Policy and (iv) the rules applicable to our betting or gaming products as further referenced in these Terms and Conditions (“Terms and Conditions” or “Agreement”), and the betting and/or gaming specific rules, and are deemed to have accepted and understood all the terms.

2.2 Please read this Agreement carefully to make sure you fully understand its content. If you have any doubts as to your rights and obligations resulting from the acceptance of this Agreement, please consult a legal advisor in your jurisdiction before further using the Website(s) and accessing its content. If you do not accept the terms, do not use, visit or access any part (including, but not limited to, sub-domains, source code and/or website APIs, whether visible or not) of the Website.

  1. GENERAL

3.1 When registering on Betzillo  You (“You”, “Your”, Yourself” or the “Player” interchangeably) enter into an agreement with Betzillo.

3.2 This Agreement should be read by You in its entirety prior to your use of Betzillo’s service or products. Please note that the Agreement constitutes a legally binding agreement between you and Betzillo.

3.3 These Terms and Conditions come into force as soon as you complete the registration process, which includes checking the box accepting these Terms and Conditions and successfully creating an account. By using any part of the Website following account creation, you agree to these Terms and Conditions applying to the use of the Website.

3.4 We are entitled to make amendments to these Terms and Conditions at any time and without advanced notice. If we make such amendments, we may take appropriate steps to bring such changes to your attention (such as by email or placing a notice on a prominent position on the Website, together with the amended terms and conditions) but it shall be your sole responsibility to check for any amendments, updates and/or modifications. Your continued use of the website services after any such amendment to the Terms and Conditions will be deemed as your acceptance and agreement to be bound by such amendments, updates and/or modifications.

3.5 The terms of this Terms and Conditions shall prevail in the event of any conflict between the terms of this Terms and Conditions and of any of the game rules or other documents referred to in this Terms and Conditions.

3.6 These Terms and Conditions may be published in several languages for informational purposes and ease of access by players. The English version is the only legal basis of the relationship between you and us and in the case of any discrepancy with respect to a translation of any kind, the English version of these Terms and Conditions shall prevail.

  1. BETZILLO ACCOUNT

Registration

4.1 In order for you to be able to place bets on Betzillo, you must first personally register an account with us ("Betzillo Account").

4.2 For a person to be registered as a player with Betzillo and use the Website, that person must submit an application for registration and opening of a Betzillo account. The application for the opening of the Betzillo Account must be submitted personally, and will require You to provide a set of personal information, namely e-mail, full name, date of birth, etc.

4.3 Where the information stipulated in 4.2. is not provided and/or is not deemed to be complete, accurate or up-to-date at any point in time, Betzillo reserves the right to suspend the Betzillo Account registration and treat any subsequent potentially accepted deposits to the Player’s Betzillo Account as invalid (and any winnings arising from such deposit as void). Where a Betzillo Account is suspended, You should contact customer support via live chat.

4.4 All applicants must be 18 or such other legal age of majority as determined by any laws which are applicable to you, whichever age is greater or older. Betzillo reserves the right to ask for proof of age from any Player and suspend their Betzillo Account until satisfactory documentation is provided. Betzillo takes its responsibilities in respect of under age and responsible gambling very seriously.

4.5 Betzillo will not accept registration from individuals:

a) Under 18 years old or under the legal age of majority or gambling in their jurisdiction;

b) Residing in jurisdictions from where it is illegal or gambling is not permitted. Betzillo is not able to verify the legality of the Service in each jurisdiction and it is the User's responsibility to ensure that their use of the Service is lawful;

c) Provide misleading information or try to pass by third parties.

4.6 Betzillo reserves the right to refuse any application for a Betzillo Account, at its sole discretion.

Know Your Customer (KYC)

4.7 You represent and warrant that any information provided by You on Your application form is true, updated and correct.

4.8 Betzillo reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of a Player. Betzillo reserves the right to restrict the Service, payment or withdrawal until identity is sufficiently determined, or for any other reason in Betzillo’s sole discretion. Betzillo also reserves the right to disclose a Player’s information as appropriate to comply with legal process or as otherwise permitted by the privacy policy of Betzillo (owner and operator of Betzillo), and by using the Service, you acknowledge and consent to the possibility of such disclosure.

Multiple Accounts

4.9 Only one Betzillo Account per Player is allowed. Should You attempt or successfully open more than one Betzillo Account, under Your own name or under any other name, or should You attempt or succeed in using the Website by means of any other person's Betzillo Account, Betzillo will be entitled to immediately close all Your Betzillo Account(s), retain all monies in such Betzillo Accounts and ban You from future use of the Website.

4.10 Should Betzillo have reason to believe that You have registered and/or used more than one Betzillo Account, or colluded with one or more other individuals using a number of different Betzillo Accounts, Betzillo shall be entitled to deem such accounts as constituting multiple Betzillo Accounts, and suspend or close all such Betzillo Accounts. Betzillo will also be entitled to retain the funds till the Player proves that he did not attempt to create multiple accounts.

4.11 If you notice that you have more than one registered Betzillo Account you must notify us immediately. Failure to do so may lead to your Betzillo Account being blocked and the funds retained.

User Responsibility

4.12 It is your sole and exclusive responsibility to ensure that your login details are kept securely. You must not disclose your login details to anyone.

4.13 We are not liable or responsible for any abuse or misuse of your Betzillo Account by third parties due to your disclosure, whether intentional, accidental, active or passive, of your login details to any third party. We shall not be liable for any losses incurred by You as a result of such an event. Any activation of Your Player Account while using the correct Password and Username will be considered by Us as a valid entry by You into Your Player Account. Should You become aware of any unauthorized use of Your Player Account we highly recommend updating your password and ensuring your details are secure.

4.14 You are prohibited from selling, transferring or acquiring Betzillo Accounts to or from other Players.

4.15 You will inform us as soon as you become aware of any errors with respect to your account or any calculations with respect to any bet you have placed. We reserve the right to declare null and void any bets that are subject to such an error.

4.16 You are responsible for all activities that occur under your account.

Security Features

4.17 We may provide other security measures from time to time, and we encourage you to use them.

Suspension and Closure by Betzillo

4.18 Betzillo shall be entitled to close or suspend Your Betzillo Account if:

a) Betzillo considers that You are using or have used the Website in a fraudulent or collusive manner or for illegal and/or unlawful or improper purposes;

b) Betzillo considers that You are using or have used the Website in an unfair manner, have deliberately cheated or taken unfair advantage of Betzillo or any of its customers or if Your Betzillo Account is being used for the benefit of a third party;

c) Betzillo is requested to do so by the police, any regulatory authority or court or if Betzillo is unable to verify Your identity, profession or source of funds as is expressly required by the applicable regulations;

d) You are in breach of these Terms and Conditions, the applicable regulations or the fair use of our services, or Betzillo has concerns that You are a compulsive problem gambler without being self-excluded;

e) Betzillo considers that any of the events referred to in (a) to (e) above may have occurred or are likely to occur.

4.19 If Betzillo closes or suspends Your Betzillo Account for any of the reasons referred to in 

4.20 You shall, to the extent permitted by applicable laws, be liable for any and all claims, direct losses, liabilities, damages, costs and expenses incurred or suffered by Betzillo (together, the “Claims”) arising therefrom and shall, to the extent permitted by applicable laws, indemnify and hold Betzillo harmless on demand for such Claims.

4.21 In the circumstances referred to in 4.19, Betzillo shall also be entitled to void any bets placed by You following such actions by You or to withhold and/or retain any and all amounts which would otherwise have been paid or payable to you (including any winnings) to the extent permitted by law.

4.22 We reserve the right to suspend or terminate your account at any time, with or without notice, if we suspect that your account has been compromised or is being used in breach of our Terms of Service.

4.23 If Betzillo closes Your Betzillo Account it will inform You of the available means to withdraw the remaining balance on Your Betzillo Account.

Our Liability

4.24 We take no responsibility for any loss or damage that you may suffer as a result of unauthorised access to your account.

4.25 We take no responsibility for any loss or damage that you may suffer as a result of your failure to keep your login secure and private.

  1. YOUR WARRANTIES

5.1 Prior to your use of the Service and on an ongoing basis you represent, warrant, covenant and agree that:

Capacity

a) You are over 18 or such other legal age of majority as determined by any laws which are applicable to you, whichever age is greater;

b) You have full capacity to enter into a legally binding agreement with us and you are not restricted by any form of limited legal capacity;

c) You are not diagnosed or classified as a compulsive or problem gambler;

d) You are not currently self-excluded from any gambling site or gambling premises. You will inform Betzillo immediately if you enter into a self-exclusion agreement with any gambling provider.

Jurisdiction

e) You are accessing Betzillo from a jurisdiction in which it is legal to do so;

f) You will not use our services while located in any jurisdiction that prohibits the placing and/or accepting of bets online and/or playing casino and/or live games;

g) You accept and acknowledge that we reserve the right to detect and prevent the use of prohibited techniques, including but not limited to fraudulent transaction detection, automated registration and signup, gameplay and screen capture techniques. These steps may include, but are not limited to, examination of Players device properties, detection of geo-location and IP masking, transactions and blockchain analysis;

Funds & Tax

h) You are solely responsible for reporting and accounting for any taxes applicable to you under relevant laws for any winnings that you receive from us;

i) You are solely responsible for any applicable taxes which may be payable on cryptocurrency and FIAT awarded to you through your using the Service;

j) There is a risk of losing cryptocurrency and FIAT when using the Service and that Betzillo has no responsibility to you for any such loss;

k) You will not deposit funds which originate from criminal or other unauthorised activity;

l) You will not deposit funds using payment methods that do not belong to You;

m) All the funds deposited shall exclusively be used for Services available on the Website;

n) You will not withdraw or try to withdraw to a payment methods that do not belong to You;

o) You understand that by participating in the Services available on the Website, You take the risk of losing money deposited.

p) You accept and acknowledge that the value of cryptocurrency can change dramatically depending on the market value;

q) Betzillo shall not be treated as a financial institution;

Others

r) Your use of the Service is at your sole option, discretion and risk;

s) You will not conduct criminal activities through the Betzillo Account;

t) All information that you provide to us during the term of validity of this agreement is true, complete, correct, and that you shall immediately notify us of any change of such information;

u) You participate in the Games strictly in your personal and non-professional capacity and participate for recreational and entertainment purposes only;

v) You participate in the Games on your own behalf and not on the behalf of any other person;

w) You have only one account with us and agree to not to open any more accounts with us;

x) The telecommunications networks and Internet access services required for you to access and use the Service are entirely beyond the control of Betzillo and Betzillo shall have no liability whatsoever for any outages, slowness, capacity constraints or other deficiencies affecting the same;

y) You will not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to Your or any third parties’ participation in any of the games and/or services on the Website, and shall not use any software-assisted methods or techniques or hardware devices for Your participation in any of the games and/or services on the Website;

z) If you have access to non-public information related to an event or that can impact the outcome of an event or bet type, You will not bet on any event overseen by the relevant sport/event governing body;

aa) If You are an athlete, coach, manager, owner, referee, or anyone with sufficient authority to influence the outcome of an event You will not bet on any event overseen by the relevant sport or event of the governing body;

bb) If You are an owner (a person who is a direct or indirect legal or beneficial owner of 10 percent or greater) of a sport governing body or member team You will not bet on any event overseen by the sport governing body or any event in which a member team of that sport or event governing body participates;

cc) If You are involved in a sport or event You will not be involved in compiling betting odds for the competition in which You are involved.

5.2 In case of a breach of any of the representations, warrants or covenants mentioned in 5.1, Betzillo reserves the right to close or suspend Your Betzillo account at its own discretion and void any bets to the extent applicable by law.

  1. BETZILLO WARRANTIES

6.1 Betzillo warrants that they will:

a) manage funds belonging to the Player in a secure and appropriate manner; and

b) manage personal information pertaining to the Player in accordance with applicable law, and in accordance with its Privacy Policy.

6.2 The software is provided "as is" without any warranties, conditions, undertakings or representations, express or implied, statutory or otherwise. Betzillo hereby excludes all implied terms, representations, conditions and warranties (including any of merchantability, merchantable quality, satisfactory quality and fitness for any particular purpose). Betzillo does not warrant that: (i) the Website and Services will meet Your requirements; (ii) the Website and Services will not infringe any third party’s intellectual property rights; (iii) the operation of the Website and Services will be error-free or uninterrupted; (iv) any defects in the Website and Services will be corrected; or (v) the Website or the servers are virus-free.

6.3 Betzillo can be contacted on its live chat 24/7. The live chat is available when logged into Your Betzillo Account. In the event that Betzillo, in its sole discretion, deems that Your behaviour, via live chat, email, or otherwise, has been abusive or derogatory towards any of Betzillo’s or its Affiliates or third-party service provider’s employees, Betzillo shall have the right to block or terminate Your Betzillo Account.

  1. DEPOSITS

7.1 You may participate in any Game only if you have sufficient funds on your Betzillo Account for such participation. For that purpose you shall use the payment methods available on the Website to deposit your funds. Betzillo will not give you any credit whatsoever for participation in any Game.

7.1.1 The minimum deposit amount is $30.

7.2 You must deposit funds to Your Betzillo Account using the payment methods available at Betzillo

7.3 You shall ensure that funds that You deposit into your Betzillo Account are not tainted with any illegality and, in particular, do not originate from any illegal activity or source.

7.4 To deposit funds into your Betzillo Account, you can transfer funds from crypto-wallets under your control or through any other payment methods available on Betzillo. Deposits can only be made with your own funds.

7.5 You should only deposit money into Your account for the purpose of You using such money to place bets/wager on the Website. Betzillo is entitled to suspend or close Your account if we reasonably believe that You are depositing funds without any intention to place sporting and/or gaming wagers. In such circumstances we may also report this activity to relevant authorities.

7.6 You acknowledge and understand that funding Your Betzillo Account can only be funded by payment methods owned by You.

7.7 You further understand, agree and acknowledge that if Betzillo discovers, detects and/or identifies that You:

a) Funded/are funding Your Betzillo Account using third party payment methods; and/or

b) Funded/are funding Your Betzillo Account with funds that are tainted with illegality, such activity will be deemed as constituting a violation of the Terms of Service amounting to fraud, and by extension:

i) Betzillo reserves the right, at its own discretion, to suspend or close Your Betzillo Account; and

ii) Betzillo reserves the right, at its own discretion, to cancel, reverse or adjust any transactions and to forfeit funds deposited and/or winnings generated from the deposited funds.

7.8 Betzillo can set at its own discretion a minimum deposit amount. The minimum deposit amount can be changed at all time at Betzillo’s discretion and will be identified on the website. Please be aware that depending on the payment method used by You, additional fees might be charged by the payment providers.

7.9 The payment methods made available to you and the minimum and maximum deposit limit can be found in the wallet section on the Site. Applicable service fees may be applied and changed. Some payment methods may not be available in all countries.

7.10 Deposits are immediately processed and the updated balance is shown in the Betzillo Account instantly whenever a payment service provider is used. Betzillo does not take responsibility for any delays caused due to its payment system or due to delays caused by any third party. Note that:

a) some payment methods may include additional fees. In this case, the fee will be clearly visible for you in the cashier.

b) your bank or payment service provider may charge you additional fees for deposits of currency conversion according to their terms and conditions and your user agreement.

7.11 We reserve the right to use additional procedures and means to verify your identity when processing deposits into your Betzillo Account.

7.12 Funds cannot be transferred from your Betzillo Account to the Betzillo Account of another Player.

7.13 Betzillo can refuse any deposits at its own discretion. Users that have their accounts blocked, or suspended shall refrain from depositing at Betzillo

7.14 In the event that a player tries to deposit when his account is blocked or suspended, Betzillo will have the right to retain the funds.

  1. WITHDRAWALS

8.1 Betzillo reserves the right to refuse any withdrawal by a Player from their Betzillo Account until:

a) the Player’s identity has been verified and Betzillo has confirmed the withdrawal is being made by a holder of the Betzillo Account;

b) the withdrawal is being transferred to an account of which the Player is a legal holder;

c) any additional information requested by Betzillo has been provided; and

d) the Player has complied with the minimum wager requirement for each deposit.

8.2 Betzillo reserves all rights to investigate Your account and gaming activity. If Betzillo reasonably suspects that Your account or gaming activity has violated these terms of service or applicable laws or regulations, it may, in its sole discretion, delay or decline further deposits, withdrawals and/or game play while it conducts its investigation. You acknowledge and accept that Betzillo may not be in a position to provide an explanation as to the nature of its investigation.

8.3 All withdrawals must be done through the same payment method chosen by you when placing a deposit, unless we decide otherwise or are unable to do so. If you deposit using a number of payment methods, we reserve the right to split your withdrawal across such payment methods and process each part through the respective payment method at our discretion and in accordance with anti-money laundering policies and regulation.

8.4 If we mistakenly credit your Betzillo Account with winnings that do not belong to you, whether due to a technical error in the pay-tables, or human error or otherwise, the amount will remain our property and will be deducted from your Betzillo Account. If you have withdrawn funds that do not belong to you prior to us becoming aware of the error, the mistalenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by you to us. In the event of an incorrect crediting, you are obliged to notify us immediately by email.

FIAT Withdrawals

8.5 You need to wager 3x the value of your deposit in order to request a FIAT withdrawal.

8.6 Withdrawals from Betzillo Account are made through payments addressed to the Player or transferred to a bank account held in the name of the Player, as advised to Betzillo by the Player. Before processing any withdrawal, Betzillo reserves the right to perform enhanced due diligence where deemed necessary.

8.7 The minimum withdrawal amount will be identified on the website when performing a withdrawal.

8.8 If You have multiple withdrawals pending, Betzillo reserves the right to reject all withdrawals and request You to perform one withdrawal with the sum of all multiple withdrawals.

8.9 Betzillo may charge You a fee on withdrawals at its discretion. Additionally, You are advised to check if the payment method You use imposes any additional charges. Betzillo will not be responsible for any commissions or processing fees charged to You by third parties such as Your bank as this is beyond our control.

Crypto Withdrawals

8.10 Crypto withdrawals will be made to your stated cryptocurrency wallet address when making a valid withdrawal request.

8.11 Betzillo reserves the right to carry out additional KYC verification procedures for any withdrawal. Players who wish to recover funds held in a closed, locked or excluded account, are advised to contact support via live chat.

8.12 All transactions shall be checked in order to prevent money laundering. If a player becomes aware of any suspicious activity relating to any of the Games of the Website, s/he must report this to Betzillo immediately. Betzillo may suspend, block or close a Betzillo Account and withhold funds if requested to do so in accordance with the Prevention of Money Laundering Act or on any other legal basis requested by any state authority. You acknowledge that the funds in your account are consumed instantly when playing and we do not provide return of goods, refunds or retrospective cancellation of your account.

  1. PLAYER FUNDS PROTECTION & CHARGEBACKS

9.1 Any funds You deposit with us in Your Betzillo Account, along with any winnings, are held for You in separate customer bank accounts / crypto wallet for the sole and specific purpose for You to place sports and gaming wagers and to settle any fees or charges that You might incur in connection with the use of our Services. This means Your funds are protected from being used for any other purpose.

9.2 If we incur any charge-backs, reversals or denial of payments or any loss suffered by Betzillo as a consequence thereof due to causes attributable to You in respect of Your Betzillo Account, we reserve the right to charge You for the relevant amounts incurred.

9.3 We may, at any time, offset any positive balance on Your account against any amounts owed by You to Betzillo.

10. PLACING BETS/WAGERS

10.1 You are allowed to place Your bets/wagers on the markets/products offered in the Website. Betzillo is not obliged to accept any bet/wager from You and bets/wagers will only be deemed as valid and finalised, and therefore as accepted by Betzillo, when You receive the confirmation from Betzillo of the acceptance of Your bet/wager.

10.2 Betzillo only accepts bets/wagers made online (including via mobile device). Bets/wagers are not accepted in any other form (post, email, fax, etc.) and where received will be invalid and void - win or lose.

10.3 It is Your responsibility to ensure details of the bets/wagers are correct. Once bets/wagers have been placed they may not be cancelled by You. Bets can only be changed by You using our Edit Bet feature, where this is available. Betzillo can only cancel or amend a bet/wager if the relevant event has been suspended or cancelled, if there was an obvious error on the relevant bet or its odds, if the bet is placed in breach of the Terms or if required to do so for legal or regulatory reasons.

10.4 Your funds will be allocated to bets/wagers in the order they are placed and will not be available for any other use. Betzillo reserves the right to void and/or reverse any transactions made after a bet/wager has been placed involving allocated funds, either at the time or retrospectively.

10.5 In the case that a casino game is "stuck" in a state where it is not being finished, for example a connection loss while playing an active blackjack hand, the operator has the right to "clean up" such bets on a regular basis and refund the bet/wager to the player’s account. This is performed on a monthly basis. If the game has been aborted or miscarried on the server, the player should be refunded.

11. BET/WAGER CONFIRMATION

11.1 Bets/wagers will only be valid once You receive the confirmation of the acceptance of Your bet/wager. Bets/wagers placed with insufficient funds in Your account will be void.

11.2 A bet/wager that You request will only be valid once accepted by Betzillo. Each valid bet/wager will receive a unique transaction code. We shall not be liable for the settlement of any bets/wagers which are not issued with a unique transaction code. If You are unsure about the validity of a bet/wager, please check Your account history, or contact our Customer Support Team 

11.3 Should a dispute arise regarding the content of a bet, You and Betzillo agree that the Betzillo transaction log database of its internal control system will be the ultimate authority in such matters.

12. BONUS

12.1 Betzillo, at its sole discretion, might offer from time to time a number of Bonuses and Promotions.

12.1.1 The minimum deposit amount for a deposit bonus is $30 

12.1.2 All bonuses have a wagering requirement of 40x the bonus amount unless otherwise specified.

12.1.3 Wagering contribution is 100% for Slot games. Wagering contribution is 3% for Live Casino, Table games and Casual Games.

12.1.4 Bonus Funds can not be used to purchase ‘Bonus Buys', 'Feature Buys', 'Buy Free Spins' or similar features within games. Any winnings accrued from these bets may be forfeited.

12.1.5 The max bet size with bonus funds is $5.

Eligibility

12.2 Upon successful registration for a Betzillo Account, You may be eligible to receive Betzillo Promotions and Bonuses. By accepting this agreement and registering for a Betzillo Account on the Website, You are also acknowledging and accepting to be bound by the rules and regulations associated with any Promotions and Bonuses offered to You by Betzillo.

Bonus Terms

12.3 All promotions, bonuses, or special offers are subject to the express terms of any bonus offered on the Website(s) and promotion-specific terms and conditions, if applicable, and any bonus credited to Your account must be used in adherence with such terms and conditions. By accepting a promotion, bonus, or special offer available on the Website(s), You consent to the terms and conditions of such promotion, bonus, or special offer and acknowledge that wagers must always be placed with cash balances before bonus balances can be used to wager. We reserve the right to withdraw any promotion, bonus, or special offer at any time.

Activation & Expiry

12.4 By activating a Bonus or Promotion, You confirm that You also agree to the applicable terms and conditions.

12.5 No promotion, bonus, or special offer will be accepted or honoured by the Betzillo following the expiration date of the promotion, bonus, or special offer, unless Betzillo in its sole discretion chooses to do so for any particular customer, promotion, bonus, or special offer. Expiration dates will be set forth in the specific rules or terms and conditions of the particular promotion, bonus, or special offer. Furthermore, Betzillo reserves the right, in its sole discretion, to change or modify any policy with respect to the earning or expiration of bonuses.

12.6 Once forfeited or de-activated, the Bonus will no longer be available to You (and cannot be re-activated at any time thereafter). If the Player chooses to forfeit a bonus, the bonus money and any accumulated earnings will be removed from their account.

12.6.1 The Player cannot deposit or withdraw until the wagering requirement of an active bonus has been completed, or they choose to forfeit the bonus.

Bonus Abuse & Fraud

12.7 In the event that Betzillo believes a Player of the Service is abusing or attempting to abuse a bonus or other promotion or is likely to benefit through abuse or lack of good faith from a policy adopted by Betzillo, then Betzillo may, at its sole discretion, deny, withhold, or withdraw from any Player any bonus or promotion, or terminate that Player’s access to the Services, the Software, and/or lock that Player’s account, either temporarily or permanently.

12.8 You may only open one (1) account on the Website. The opening of multiple accounts on the Website for the purpose of accumulating bonuses, promotions, special offers, or otherwise, shall be considered abusive behaviour.

12.9 Game rounds and game features triggered with bonus funds must be played through whilst a bonus is active. Players are not permitted to delay completion of game rounds or game features until after the wagering requirement for that bonus has been met, and/or they have deposited new funds. If such activity is identified, the player agrees that their bonus and/or any associated winnings may be voided at the discretion of Casino Management.

12.10 We reserve the right to close your account and not to issue refunds of any deposits, remittance of balances or winnings generated on the account, should we suspect bonus abuse has occurred. Abuse includes but is not limited to, cash stashing, bonus stashing, or else depositing only to receive free spins and withdrawing your real money before wagering the amount deposited at least once.

12.11 If a bonus campaign has in any way been misconfigured, we have the right to alter the player's balances and account details to correct the mistake.

12.12 Wagering contribution is 100% for Slot games. Wagering contribution is 3% for Live Casino, Table games and Casual Games.

12.13 Where a player makes a deposit to claim a bonus, the player will always use their cash first.

12.14 A player can request a withdrawal of their deposit before meeting the requirements for bonus wagering. In this case, the amount of the bonus and winnings are void, and the remaining funds, if any, are paid to the player.

12.15 Unless otherwise stated in the specific promotions terms and conditions, validity of the bonus is 7 days from the moment it was received, unless otherwise indicated. At the end of the bonus period, if the bonus remains valid and the conditions of wagering are not met, all bonus money and winnings are void.

 

Betzillo Rights

12.9 Betzillo reserves the right to remove bonuses from all inactive accounts or accounts that are identified as “bonus abusers”.

12.10 Betzillo reserves the right to cancel all bonuses that have not been claimed within the claiming period or 60 days, the shorter of the two.

12.11 Betzillo reserves the right to cancel any bonus at its sole discretion.

 

Sportsbook T&C’s

We take every precaution to avoid errors when accepting bets. However, Betzillo retains the right, at its sole discretion, to void a bet, in whole or in part, if it is evident that: the outcome of an event is publicly known before the event concludes; or bets have been offered, placed, and/or accepted due to an error.

The company reserves the right to cancel repeated or duplicate bets placed on the same event or market in the sportsbook, horse racing, and greyhound racing. In such instances, only the first bet will be considered valid.

The "Cash Out" feature lets you secure a return on your bet before the market(s) you've bet on have closed. “Cash Out" will not always be available, but it will be offered at our absolute discretion on select pre-match and In-Play sports markets.

The minimum amount per bet is AUD 0.10. The maximum winning per customer is limited to AUD 100,000 per day.

You can access your transaction history through ‘My Bets’, accessible when you are logged in.

Please review your betting slip carefully before confirming your bet. Regrettably, we cannot accommodate requests to cancel bets placed in error.

For any dispute regarding the sports betting product please contact our Customer Service team via live chat.

Please review the full Rules and Terms of Use for Sportsbook here.