Betzillo's Responsible Gambling Policy

Betzillo is committed to minimizing the negative effects of problem gambling and promoting responsible gambling practices.

Betzillo supports online gamblers by offering a wide range of games and entertainment. We take responsibility for our product lineup, aiming to provide the world’s safest and most innovative gaming platform for adults. Our clear and safe products allow each user to play within their financial means and receive the highest quality service. Integrity, fairness, and reliability are the guiding principles of Betzillo. It is our responsibility to avoid and reduce problems arising from gambling, particularly in cases of excessive play, while respecting the rights of those who gamble for entertainment.

Responsible Gaming at Betzillo is based on three fundamental principles:

  1. Player Security

  2. Game Security

  3. Protection Against Gaming Addiction

In collaboration with research institutes, associations, and therapy institutions, we strive to create a responsible, secure, and reliable framework for online gaming.

Player Security

We prioritize the security of our players. This includes prohibiting minors from participating in games, protecting privacy, and ensuring responsible processing of personal data and payments. The fairness and randomness of our products are closely monitored by independent organizations. Our marketing communication is designed to protect players by making only realistic promises.

Most users engage in sports betting, casino games, and other gaming offers in moderation for entertainment. However, certain habits and behaviors, like gambling, can develop into addiction for some and cause problems. Betzillo prohibits clients with gaming addiction from further participation and provides them with contacts for professional advice and support.

Self-responsibility is the most sustainable form of prevention.

Betzillo promotes the principle that the final decision and responsibility on whether to play and how much money to spend lies with the customer. We assist customers by providing transparent products, full information, and a clear line of conduct.

Protection of Minors

Betzillo does not allow minors (persons under the age of 18) to participate in games and make bets. Confirmation of age is a mandatory requirement during registration. We take the protection of minors seriously and rely on the support of parents and caregivers to keep account access information secure. We recommend installing filter software to restrict access to inappropriate internet resources for children and teenagers.

Responsibility Towards Problems

Betzillo offers various games and bets for entertainment while also providing support and tools for maintaining a secure environment, considering associated risks. Customers who struggle to assess risks or recognize their limits, or who suffer from gambling addiction, are not able to responsibly enjoy our products. Betzillo takes responsibility by blocking their access to our products for their protection.

Get Informed about the Main Issues!

Most people gamble for pleasure, within their financial capacity. However, for a small percentage, gambling is a serious issue.

What is Problematic Gambling Behavior?

Problematic gambling behavior interferes with a person’s life, work, financial position, or health. Long participation in games can lead to negative consequences. Pathological gambling dependence is recognized as a psychological disease, characterized by persistent and increasing involvement in gambling despite negative consequences.

Signs of Gambling Dependence:

  • Obsession with gambling

  • Increasing bet amounts over time

  • Unsuccessful attempts to quit or control gambling

  • Irritation and disappointment when limiting gambling

  • Using gambling to escape problems

  • Chasing losses

  • Lying about gambling behavior

  • Committing illegal acts

  • Damaging relationships

  • Borrowing money to gamble

Rules for Responsible Gambling

To enjoy gambling without anxiety:

  • Play only when calm and focused.

  • Take regular breaks.

  • Set a monthly gambling budget and stick to it.

  • Define a maximum winning limit and stop playing once reached.

  • Set a loss limit and stick to it.

  • Avoid gambling under the influence of alcohol or drugs.

  • Avoid gambling when depressed.

Time-Out

Time-out allows you to take a short break from gambling. During the selected period (1 day, 3 days, 7 days, or 15 days), you cannot deposit funds or play, but you can withdraw any remaining balance. This block cannot be reversed during the period selected.

Self-Exclusion

For a longer break, you can choose self-exclusion, which keeps your Betzillo account closed for up to one year. The account will not be reopened unless you contact us.